At Lynn Valley Care Centre, we work hard to be recognized and respected as a leading provider of exceptional senior care on the North Shore and the preferred Long-Term Care facility in the region.

We believe all residents have the right to live with dignity and respect in a safe environment, and are committed to protecting the rights of the residents we care for. With the help of the family, we strive to provide the best custom care possible for each and every resident.

We are committed to being open and accountable to the public we serve, and rely on ongoing client and family feedback to guide our quality care. We have an open-door policy, where any ideas and suggestions are welcomed, honoured, and incorporated into improvement strategies.

Our staff take care to always abide by our “Community of Kindness” values to ensure that every member of our community feels heard, respected, and safe:

Kinship – Treating residents, their relatives, and our colleagues like family
Integrity – Doing the right thing when providing care to our residents
Nurturing – Providing opportunities for continuous education and development
Decency – Treating everyone with the respect they deserve
Negotiation – Collaborating with residents to explore the best options for care
Excellence – Caring in action and striving to achieve optimal health outcomes
Safety – Engaging in continuous quality improvement initiatives
Success – Commitment to excellence as leaders in the provision of quality services