October 2019

Accreditation Information from The Leadership Team

Greetings to Residents, Families and Staff,

Where does the time go? Our last accreditation was in 2015 and we are due for our fifth accreditation cycle this year. Lynn Valley Care Centre will host two Accreditation Canada surveyors from October 15 – 18, 2019. Lynn Valley Care Centre is committed to the delivery of quality and safe care to all residents through continuous improvement and strong community partnerships.

What is Accreditation?

Accreditation is a continually evolving process, which enables us to evaluate and improve the quality of our services through peer review and self-assessment. It accurately assesses how our services meet national standards of care and quality. Accreditation Canada has deemed that in order to have quality care, you must have safe care. Lynn Valley Care Centre has been successfully accredited in 2009, 2011 and 2015. In 2019, LVCC will once again be undergoing the accreditation process.

Why Participate in Accreditation?

Accreditation is one of the ways in which LVCC publicly demonstrates accountability and our ongoing commitment to quality improvement to our residents and community.

Benefits of Accreditation:

⦁ Educational process that benefits residents, families, staff and community
⦁ Obtains valuable advice from Accreditation surveyors
⦁ Improves communication and collaboration within the organization
⦁ It increases our credibility with residents, families, communities, funding sources and partners
⦁ Helps demonstrate accountability

Preparing for Accreditation

In preparation for the accreditation survey, we have completed self assessments, identified areas for improvement and established action plans to achieve better results. Some plans have been implemented; others are being finalized. LVCC is taking a thorough approach to any changes prior to implementing them. These changes may take time.

Over the next couple weeks, we will be running mock survey exercises with our staff to provide them with a chance to understand the types of questions they may be asked.

The leadership team has been meeting weekly to discuss the process of accreditation. We will give notice to visitors, residents, families and staff of when surveyors will be visiting.

Accreditation starts on October 15, 2019 and we are excited to welcome our surveyors: Linda Hanford and Susan Veenstra for this survey cycle. Linda and Susan will be with us till October 18, 2019.

These days will be packed with activities with onsite visits and meeting residents, families and community members. Lynn Valley Care Centre is eager to showcase how we have grown as an organization.


Infection Control

It’s hard to believe, but we are coming up to flu season again. Please do not visit if you’re not feeling well. Our flu vaccines are expected to arrive in the first 2 weeks of October. Families are welcome to get their flu vaccines at LVCC along with residents and staff. We encourage all regular visitors to have a flu shot once they become available.

Please wash your hands when entering and exiting Lynn Valley Care Centre. Hand washing is one of the most effective ways we have of preventing the spread of infection. Hand sanitizing stations are located near all entrances and throughout the facility. Please let a staff member know immediately if you find the hand sanitizer container empty.

Thank you for participating in Lynn Valley Care Centre’s infection control program.


Monday, Oct 7th 2:15 Garden Room – October Fest Celebration
Tuesday, Oct 8th 2:15 Garden Room – Arts Way Concert
Wednesday, Oct 9th 2:15 Garden Room – Thanksgiving Concert by Brian Zalo
Friday, Oct 11th 2:00 Garden Room – Movie Night
Monday, Oct 14th No recreation staff. Statutory Holiday
Monday, Oct 21st 2:30 Manor 2 – Birthday Party
Tuesday, Oct 22nd 12:30 Garden Room – Food Tasting

Birthday Parties:
Thursday, Oct 24th 2:15 Lodge Birthday Party
Friday, Oct 25th 2:00 Manor 3 Birthday Party
Monday, Oct 28th 2:00 Manor 4 Birthday Party
Tuesday, Oct 29th 1:30 Manor 1 Birthday Party
Thursday, Oct 31st 10:30 Garden Room Halloween Concert


Our final BBQ of the season was held on Fri. Sep 13th and featured spareribs with grilled zucchini. Despite the weather, we managed to fit everyone inside and the BBQ was a great success! Many thanks to everybody that helped in the various dining areas and of course the BBQ crew, which included Sam, Nobu, Heather & Brian (for setting up everything in the rain.

Fall brings lots of events to keep us busy. Oktoberfest, featuring Bavarian Sausages for lunch, will be held on Monday, October 7th. Our Thanksgiving dinner will be held Sunday, October 13th featuring a traditional turkey dinner with all the trimmings. Sign-up sheets will be available at all nursing stations, with a limit of 2 guests per resident. Our Fall/Winter menus will begin on Sunday, October 27th featuring warmer “comfort foods” and less salad plates.

Let’s hope there will still be some nice sunny days to start off the fall.


As most of you are probably aware, we are heading for a Federal Election on Monday Oct 21st. Elections Canada will be here at LVCC on the day, giving every resident the opportunity to vote. Advance voting will be available on October 11, 12, 13, and 14 (address to be confirmed). If you have any questions on the process please contact Marion Essery (Client Services) (604) 982-3749 or your local Elections Canada office.


We welcome Adults and Students to join our VOLUNTEER PROGRAM at Lynn Valley Care Centre. There are many Volunteer opportunities available in which you can experience giving helpful aid to our elderly Residents by assisting with simple activities.
Examples of Volunteer positions available:

⦁ Recreational Assisting – BINGO, Games, Escorting to Activities & Events
⦁ Visiting with Residents
⦁ Escorting Residents to our in-house hairdresser
⦁ Musical Entertaining
⦁ Pet Visits
⦁ Monthly Movie Nights
⦁ Chess player

As a Volunteer you will help bring an extra measure of joy, pleasure, and comfort to our Residents. Which we believe will result in giving person satisfaction.

If you are interested in joining our VOLUNTEER PROGRAM, please click on the VOLUNTEER link on our website and fill out the Application Form.

Please consider joining our Volunteer Program.

You can now read our November newsletter too.